[Dana] PMs Training Cheat Sheet

A cheat sheet in English by [deleted]

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PRs

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GMV & PDM	`- Gross Margin Value` `- Post Driver Margin`
FN PAYMENT STATES	`- % Payments state` `- Payments ov GMV`
FN AGEING	`- Debt of clients`

FR BLACKLIST MONITORING	`- Pioneers` `- Blights` `- Ratio B/P`
FR SIFT SCIENCE MONITORING	`- Sift Events` `- Sift Users` `- Fr Order Events`
FR CHARGEBACKS MONITORING	`- Captured` `- Chargebacks` `- Arrival Pattern`
FR ACCEPTANCE KPI	`- Payment Method Fail` `- Fr Order Events` `- Fr Journey Cancelled`
FR ATO MONITORING	`- Pass Events` `- Pass Users` `- Detail Devices`

Fraud & Gateways Folder

VOUCHERS % DATA	`- All Users with claim` `- NU with claim` `- DO`
ALL MK DISCOUNTS	`- Discounts` `- Revenue` `- RU (Recurrent Users)`
GRW RIDER FEATURES	`- P-Alive` `- Frecuency` `- Recency`
ALL MK GROWTH INVESTMENT	`- CAC` `- TAI` `- U-FI-DO`
MK BRAZE RIDERS PERFORMANCE	`- Email` `- Push` `- Inapp`

Rider Folder

Price and Surge Supplement average of the players in each market (Uber, Easy, Cabify and Beat)

ALL SL SUCCESS EXECUTIVES PERFORMANCE	`- Fact. Cartera` `- New Clients Fact2M` `- New Users - Old Clients`
ALL SL SALES EXECUTIVES PERFORMANCE	`- Inside Sales New Client DO` `- Sales Executives Score` `- GMV Achieved`
ALL SL CORPORATE BUDGET	`- Real Price` `Real Discount` `- Net Sales`
ALL SL MODELO DE COMISIONES	`- Clients` `- Facturación 2M`

KPI DRIVER ENGAGEMENT	`- Drivers Active` `- Drivers New` `- % Churn`
OP DRIVER ENGAGEMENT ANALYSIS	`- Drivers` `- DO` `- % PDM`
ALL OP A&Q DRIVER ACQUISITION - FOUNTAIN	`- New Applicants` `- Approved Applicants` `- TTA / TTD`
DRIVER QUALITY	`- % Strange Journeys` `- % RC Justified` `- % Acceptance Rate`
DRIVER COHORT ANALYSIS	`- D-TO-DO` `- Revenue` `- Cost`
OP CASH SUPPLY	`- Cash WH` `- Cash LF` `- Cash % Acceptance Rate`

Driver Folder

SUPPORT HEALTH TRACKING	`- Ad-hoc analysis to measure the results of Support Team’s projects`
EX ZENDESK - NPS CONTROL PANEL	`- Tickets Volume` `- Backlog` `- NPS`
EX AIRCALL CONTROL PANEL	`- Volumen evolution` `- % answered calls` `- Time in conversation`
EX ZOPIM CONTROL PANEL	`- Volumen evolution` `- % attended` `- TMO`

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